Payment and Billing Policy

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

 

Have questions prior to purchase? Our care team is here to help at CareTeam@dreamhomegamerooms.com.   

 

At DreamHome GAMEROOMS, we are dedicated to your complete satisfaction with every purchase. We've crafted a policy that reflects our dedication to delivering excellence in every aspect of your experience. Here's what you need to know:

 

Accepted Payments

We proudly accept the following forms of payment:

  • Credit cards (Visa, MasterCard, American Express, and Discover)
  • Debit cards
  • ShopPay
  • Google Pay
  • Apple Pay
  • Meta Pay

Please note that we do not accept cash, checks, money orders, or any other forms of payment.

 

Payment Processing

Rest assured, your payment information is safe and secure with us. Your credit/debit card or other payment account will be charged at the time you place your order, utilizing secure payment processing services.

 

Order Processing

Once you've placed your order, expect a prompt confirmation email sent to the provided address. We strive to process orders within 1-2 business days and prepare them for shipment. With an estimated delivery time of 5-7 business days for most items, you'll soon be enjoying new additions to your entertainment space. Items that are made/built-to-order or that can be customized/personalized have extended manufacturing and delivery windows, generally 4-8 weeks. 

 

Accuracy of Billing & Account Information

At DreamHome GAMEROOMS, we uphold the highest standards of accuracy and accountability in every transaction.

We reserve the right to refuse any order placed with us, maintaining the integrity of our process. In our commitment to fairness, we may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These limitations may extend to orders under the same customer account, credit card, or sharing billing and/or shipping addresses.

In the event of any changes or cancellations to an order, we endeavor to notify you promptly via email, ensuring transparency and clarity in our communication.

 

Right To Refuse

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

Chargebacks

We're here to assist with any concerns. Fraudulent chargebacks will be treated seriously, as we're committed to resolving issues swiftly and fairly.

 

Questions? Reach out to our Customer Care team at careteam@dreamhomegamerooms.com.

 

Thank you for choosing DreamHome GAMEROOMS, where every detail is crafted with your satisfaction in mind.

 

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.