The Truth About White Glove Delivery and Installation: What You Need to Know
When investing in high-end gaming equipment like pool tables and shuffleboard tables, you expect top-tier service, including proper delivery and installation. Many companies claim to offer "white glove delivery," but in reality, they provide a lower-tier service that doesn’t meet the true standards of premium care. At DreamHome GAMEROOMS, we set the benchmark for what white glove delivery should be, ensuring your gaming equipment is professionally handled from start to finish.
What Is True White Glove Delivery?
White glove delivery is more than just bringing an item into your home. It is a comprehensive, end-to-end, no-touch service that includes:
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Delivery by trained professionals, not just a third-party freight service.
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Unpacking and debris removal—no mess left behind.
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Inspection before delivery to ensure your equipment arrives in perfect condition.
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Placement in your room of choice, whether it's on the main floor or in a basement.
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Certified assembly by experienced professionals.
What to Watch Out for When Choosing (or being offered) White Glove Delivery and Installation
Many companies advertise white glove service, but the actual experience can fall short. Beware of lower-tier services disguised as white glove as some companies advertise white glove delivery and installation, but cut corners in ways that negatively impact your experience. Before committing, ask these essential questions:
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Who delivers the product? If it’s just a freight company dropping it off at your doorstep, it’s not white glove delivery or installation.
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Does the service include debris removal? A true white glove service will leave your space spotless.
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Will the installers inspect for damage before bringing it into my home? Reputable companies, like DreamHome GAMEROOMS, request that all installers receive and inspect your table to ensure quality before arriving at your home.
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Are the installers certified? Proper assembly is key to the longevity and performance of your gaming table. The delivery and installation should be performed by trained and certified professionals who understand the nuances of assembling gaming tables.
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Are there additional fees for tricky installations? Your gaming table should be placed in the room of your choice, with adjustments made to ensure proper positioning. Fees for obstacles like staircases, narrow hallways, basements or window entries are common and should be reasonable—usually within a few hundred dollars per obstacle, not exorbitant charges.
Why Professional Installation Matters
Pool and shuffleboard tables, just to name a few, are not just furniture—they are precision-built gaming pieces that must be properly assembled for the best play experience. Incorrect installation can lead to:
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Uneven playing surfaces causing balls and pucks to roll unpredictably affecting gameplay accuracy.
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Structural damage caused by improper assembly that puts stress on the table's frame, leading to long-term damage.
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Voided manufacturer warranties due to non-certified installation.
If a company suggests DIY installation to save money, consider it a red flag. Professional assembly ensures proper leveling, game integrity, and the longevity of your gaming table. Most manufacturers require professional assembly for warranty protection, and attempting to install it yourself could lead to costly repairs down the road.
Trust DreamHome GAMEROOMS for True White Glove Service
At DreamHome GAMEROOMS, we pride ourselves on delivering an authentic white glove experience. Our team ensures:
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Your game table is inspected before it reaches your home.
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Professional, certified installers handle setup.
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Your home is left clean and free of packaging materials.
When purchasing a high-quality game table, don’t settle for anything less than true white glove service. Choose DreamHome GAMEROOMS for an expert delivery and professional installation experience that protects your investment and enhances your gaming experience.
